Returns & Refunds Policy
This page explains the conditions under which returns, refunds, and order resolutions are handled at Science Bio Peptides.
All Sales Are Final
Due to the nature of research materials, all products are generally non-returnable once shipped.
Returns Policy
Non-Returnable Items
For safety, compliance, and quality assurance reasons, most research products cannot be returned once they have been shipped.
Eligible Cases
Returns or replacements may be considered only in cases such as:
- Incorrect item received
- Damaged item upon arrival
- Missing items in order
Condition Requirements
Any eligible claim must be reported promptly with order details and supporting evidence (photos or documentation).
Review Process
All claims are reviewed individually by our support team. We aim to resolve issues quickly and fairly.
Refund Policy
Approved Refunds
Refunds are issued only after verification of a valid issue such as shipping errors or confirmed order problems.
Processing Time
Approved refunds are typically processed within a few business days depending on the payment method used.
Payment Method Refunds
Refunds are returned using the original payment method whenever possible.
Non-Refundable Situations
Refunds cannot be issued for:
- Buyer’s remorse
- Incorrect usage or handling
- Failure to read product guidelines
Need Help With an Order?
If you experience any issue with your order, please contact our support team with your order number and details. We aim to resolve all legitimate concerns as quickly as possible.
service@sciencebiopeptides.com
